The Big Listen was a comprehensive effort by Ofsted to gather input from a wide range of stakeholders, including school staff, education organisations, parents, and those involved with Special Educational Needs and Disabilities (SEND). The consultation received an overwhelming 16,033 responses, reflecting the education community's strong desire to contribute to Ofsted's reform.
This extensive feedback process was partly triggered by the tragic death of headteacher Ruth Perry in January 2023, which led to increased scrutiny of Ofsted's inspection practices and their impact on educators' wellbeing. The Big Listen aimed to address these concerns and explore ways to make Ofsted a more supportive and collaborative partner in improving educational standards.
As a result of this consultation, Ofsted has announced a range of reforms designed to transform its approach to school inspections, enhance transparency, and rebuild trust within the education community. These changes span from immediate adjustments to long-term strategic shifts, all aimed at creating a more responsive and effective inspectorate.
Key changes resulting from the Big Listen include:
Key points include:
Monday Notifications: From now on, Ofsted will notify leaders of all routine inspections on a Monday, with inspectors visiting schools on Tuesday and Wednesday. Reports will be drafted on Thursdays, followed by a rigorous review of findings on Fridays.
Curriculum Focus Maintained: Despite these changes, Ofsted will retain its emphasis on the curriculum and early reading, with consultations on report cards beginning immediately.
Inclusion Criterion: Ofsted will introduce a new inclusion criterion, assessing whether schools provide high-quality support for disadvantaged and vulnerable students. The details of how inclusivity will be measured will be subject to consultation.
Safeguarding Grace Period: Ofsted will pilot a new approach to safeguarding. Schools that meet all other criteria but fall short on safeguarding will have up to three months to rectify issues without reopening judgments on other areas.
Ofsted Academy: This new initiative, launching this autumn, will centralise all Ofsted training and development activities.
National Hubs and Reference Groups: Ofsted will establish six national hubs, each specialising in a specific area of its work, and seven external reference groups to provide independent advice and feedback.
Increased Transparency: Ofsted aims to increase transparency by sharing the evidence behind its reports and potentially recording and transcribing final feedback meetings.
Permanent Complaint Reforms: Ofsted will make permanent its pilot complaints panels, which include external representatives to review complaints processes.
MAT and LA Inspections: While working with ministers on future legislation to inspect multi-academy trusts (MATs), Ofsted has not set a timeline for this reform but considers it a medium- to long-term project.
Cultural Change: Feedback from the Big Listen highlighted concerns about Ofsted's culture, with a significant portion of parents and schools expressing distrust in the inspectorate. Addressing this will be a priority moving forward.
Reformed Inspection Frameworks: Ofsted will consult later this academic year on creating a revised education inspection framework for schools, early years, and further education. This framework will incorporate lessons from the Big Listen and support the introduction of report cards in September 2025. The new framework aims to make inspections more collaborative and supportive, with a focus on clear criteria and school context.
New Report Card Features: The report cards will feature "area insights," visualising local data to provide more information to parents and help inspectors understand local contexts.
